How to Request a License

Here is an overview of how to get a license and the subsequent installs. If you have any questions not answered by this document, please do not hesitate to submit a support ticket to Blacknight support.

1. Export Control process
2. Understanding License Types
3. Submit Licensing Information to Blacknight
4. Sending of Product Installs and Product Licenses

Export Control: Blacknight Technology and Partner Technology is export controlled by the US Government. In order to be given access to our technology, we must know about your company/organization, we must understand your needs and your potential usage of the technology, among other items as request. Blacknight can help determine what type of export control licenses are required for you to access our technology. Due to complexity with certain Export Control groups, please allow time for the team to analyze your requests. Once the export control process is complete, we can continue with the process of getting you access to our technology.

Understanding License Types: There are many different types and durations of the licenses. The sales team can provide more information about the license structure and offer a license solution that best suits your needs.

Blacknight can provide different time constraints on the licenses. Blacknight offers Permanent/ “Paid-Up” licenses which allow these premium products to be used forever at the current version. To maintain the latest version and technical support, annual Software Maintenance is required. We also offer Lease licenses which allow the products to be used for a limited period of time while using the latest version. Lease licenses have a duration of 1 year usually. We also offer evaluations licenses for prospective customers, in order to trial the software, usually lasting for 15 to 30 days.

Blacknight offers different types of licenses from Networked Licenses, Node-locked License, to Web Licensing.  

Node-locked licenses are product licenses that are tied/locked to an individual workstation. There are different ways to add these licenses to a workstation, but all require information about the workstation from the user. 

Network licenses are licenses hosted by a license server. These licenses are tied/locked to an individual server, but the licenses can be hosted to anyone on that same network. Users who have access to the license server can get a license for the technology on their workstation. Network Licenses require the License Management Center to be installed on a server. The client users can set their local Licensing Client Setting application to point the license server. The License Server can also be installed locally to serve the licenses only to the current machine, acting as a Server and Client.

Ansys Web Licensing is a cloud-hosted licensing solution that allows users to access Ansys software without a local license server. Licenses are assigned through the Ansys Licensing Portal and authenticated using the user's Ansys account, simplifying deployment and license management. To request access, the Blacknight team will assign licenses to your Ansys Account and assign the Ansys products you need access to. Once approved, your account will be assigned the appropriate web license entitlements and you'll receive instructions to sign in and activate access. This is only available for Ansys Products.

*Ansys products are provided as network licenses and web-licensing. To make a node-locked equivalent license, the Ansys License Management Center can be installed locally to serve the Ansys licenses only to the current machine, acting as a Server and Client which essentially is a Node-locked license.

**Blacknight products are provided as Node-locked licenses. However, other flexible licensing approaches are possible, please ask our team for more information.

Submitting License Information to Blacknight: In order to receive a license for any of our products, please provide the necessary information to make the licensing process quick and efficient.

For Ansys Web License, Blacknight can perform all necessary actions. Simply submit the request through your Account Manager.

For Ansys Network Licenses, Blacknight requires the running the following instructions on the Server that will be hosting the licenses.

• On the target machine (license server machine), open Command Prompt (cmd.exe) and run the following commands.
  • vol
  • hostname
• Record and Send the information to Blacknight support.
  • Server Disk ID (or Volume Serial Number)
  • Host Name (Server Name).
• Note: If Host Name is sensitive, ChangeMe123 is acceptable as the license file can be modified directly in a notepad. Disk Serial ID is required, the Disk Serial ID cannot be modified.

For Blacknight Licenses, Blacknight requires the running the following instructions on the User's Machine.

• On the target machine (user machines), open Command Prompt (cmd.exe) and run the following commands separately.
  • vol
• Record and Send the information to Blacknight support.
  • Disk ID Number
    
    

For SEG and SOTA Licenses, Blacknight requires the running the following instructions on the User's Machine. 

• On the target machine (user machines), open Windows PowerShell application.
• In PowerShell, send the following command to get UUID.
  • Get-CimInstance -ClassName Win32_ComputerSystemProduct | Select-Object UUID

• Record and Send the information to Blacknight support.
  • UUID (is only for SEG and SOTA)

Product Install Instructions and Licenses Sent:

Once the licenses have been generated and approved. The install instructions will be sent. Please follow the instructions received.

Note: Product Licenses and Installs might come from Blacknight, AGI or COMSPOC depending on the Export Control procedures. Blacknight will do our best to make the license and install process as seamless as possible.

Please let us know what we can do to expedite the process for you.