Support

 

We're Here To Help 

Our engineers boast decades of experience applying commercial tools like Ansys STK & ODTK across the aerospace and defense industries.  As our customer, you have direct access to our experienced support staff!  Explore the many options for getting access to our tools, our knowledge and our support!  

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Submit a Ticket

Having issues?  Simply fill out a support ticket and our engineers will be in touch to help you find a solution.  From installation and licensing to advanced usage of our commercial tools, our aerospace engineers are ready to help.
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Support Portal

Manage and track your support tickets and interact with our support engineers
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Knowledge Base

Explore How-To's and learn best practices from our knowledge base articles
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Tech Blog

Explore staff articles highlighting tips, tricks, and updates
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Downloads

Request our latest software tools like LaunchPad and OrbitLens!

Getting Started - Quick Tips

Browse some of the getting started guides from our support team to help you get up to speed quickly!

Network License Setup

If your organization uses ANSYS products across multiple workstations, a network (floating/concurrent) license setup is often the most efficient way...

How to Request a License

This is an overview of how to get a license and the subsequent installs. If you have any questions not answered by this document, please do not...

Getting Started Guide

The BlacknightGetting Started Guide provides simple, step-by-step instructions to help new users install, configure, and begin using a product...

Upgrade to Latest Version of STK/ODTK

AGI updates its STK and ODTK software regularly, with exciting new features and improvements coming with every new version. We have put together...